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Frequently Asked Questions (FAQ)

If you have a question regarding our software, first of all, read the FAQ sections:
Available Domains FAQ
Available Domains Pro Documentation
Active Direct Mail FAQ

Technical Support

If you cannot solve your problem using the program documentation and online FAQs, please contact us via contact form. Please include the following in your message:
  •  Name and version of the program as displayed in About dialog(under Help menu)
  •  Windows version. Also clarify whether your Windows includes service packs and other fixes installed
  •  Computer hardware: CPU class, memory and hard drive space available.
  •  Description of your problem (provide as much information as possible)

All inquiries are usually answered within several hours during workdays.

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