If you cannot solve your problem using the program documentation and online FAQs, please
contact us via
contact form.
Please include the following in your message:
- Name and version of the program as displayed in About dialog(under Help menu)
- Windows version. Also clarify whether your Windows includes service packs and other fixes installed
- Computer hardware: CPU class, memory and hard drive space available.
- Description of your problem (provide as much information as possible)
All inquiries are usually answered within several hours during workdays.